Terms & Conditions

TERMS & CONDITIONS

Last updated: 17 December 2025

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These Terms and Conditions govern the use of the Swigable website and the sale of Swigable products. By accessing our website, placing a pre-order, or purchasing a product, you agree to these terms. If you do not agree with these terms, please discontinue use of our website and services. 

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ABOUT SWIGABLE

Swigable is a consumer wellness technology brand developing smart hydration products that combine hardware, software, and AI-powered features.

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Company name: Swigable Ltd
Registered in the United Kingdom
Email: social@swigable.com

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PRE-ORDERS

Some Swigable products are offered on a pre-order basis prior to full commercial release.

Placing a pre-order reserves a unit but does not guarantee a specific delivery date.
Estimated delivery dates are provided in good faith and may change.
Payment is taken at the time of pre-order unless stated otherwise.
If we are unable to fulfil your order, you will receive a full refund.

We will provide updates by email regarding production and shipping timelines.

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PRODUCT DISCLAIMER

Swigable products are not medical devices.

Hydration guidance, reminders, notifications, and AI-powered features are provided for general wellness and lifestyle purposes only and must not be relied upon as medical advice.

Always consult a qualified healthcare professional for medical concerns.

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AI & SOFTWARE FEATURES

Swigable products use AI-powered software and machine learning to personalise hydration reminders and engagement features.

AI outputs are based on user inputs, sensor data, and usage patterns.
AI features are designed to support habit formation, not to provide medical, legal, or professional advice.
AI performance may vary and may not always be accurate.
AI features may be updated, modified, or discontinued at any time.

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USE OF THE PRODUCT

You agree to use Swigable products only as intended and in accordance with provided instructions.

Swigable is not responsible for improper use of the product, use contrary to instructions or warnings, or unauthorised modifications or repairs.

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AGE & SUPERVISION

Swigable products and associated digital features are intended for use by individuals aged 13 years and over.

Children under the age of 13 may use the product only under the supervision of a parent or legal guardian. Parents or guardians are responsible for the setup, use, and monitoring of the product and any associated app features.

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INTELLECTUAL PROPERTY

All intellectual property associated with Swigable, including patents, trademarks, software, firmware, designs, content, and branding, remains the exclusive property of Swigable Ltd.

You may not copy, reproduce, distribute, or exploit any part of the product or website without written permission.

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LIMITATION OF LIABILITY

To the fullest extent permitted by law, Swigable is not liable for indirect, incidental, or consequential losses. Swigable does not guarantee uninterrupted or error-free operation of software or AI features and is not responsible for reliance on AI-generated insights.

Nothing in these terms limits or excludes your statutory rights under UK consumer law.

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FORCE MAJEURE

Swigable shall not be liable for any failure or delay in performance resulting from events beyond its reasonable control, including but not limited to manufacturing delays, supply chain disruption, shipping delays, natural disasters, pandemics, governmental action, or failure of third-party services.

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CHANGES TO THESE TERMS

We may update these Terms and Conditions from time to time. Any changes will be posted on this page and take effect immediately.

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GOVERNING LAW

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

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